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Testimonials

Atlas Heating & Air Conditioning Inc

Atlas hires only the best technicians to ensure fast, reliable service for your home or small business. We strive to help our customers live more comfortable and healthy lives.

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Sandra Saucier
14:14 08 Feb 25
Jeremy the technician was great! I called in with the problem 30 minutes later a Technician was at my house . I would recommend atlas heating and air.
Matt Dyches
19:44 07 Feb 25
Erin Barnett
19:31 07 Feb 25
Another great service from Atlas. We’ve been using them for the past few years for seasonal maintenance and repairs, and we’ve always been pleased with the service. This trip, our technician Jeremy Roman went above and beyond to make sure all our requests were handled to our satisfaction.
Catherine Pearce
17:16 07 Feb 25
Very professional and courteous!
Terry Davidson
11:39 07 Feb 25
The technician was very polite and well-informed. He also told me what I needed and asked if I wanted him to continue with the repair. I was very impressed on the time that he arrived.
Brittany Graham
01:49 07 Feb 25
Jeremy was very professional, knowledgeable, and made recommendations of additional services for our unit. I have been very pleased with Atlas Heating and Air Conditioning Inc the last 1.5 I’ve been using them.
Michelle Burdeshaw
22:39 06 Feb 25
07/2021I highly recommend. They were professional from beginning to end. We had to replace an old dual zone system and Atlas did a fantastic job. Thank you Danielle and Alex!1/12/2022Ola did a fantastic job troubleshooting our issue and servicing our system. He was prompt, knowledgeable and professional. I highly recommend.2/6/2025Jeremy serviced our system. He was thorough and professional. We continue to pleased with Atlas.
Ashley Razon
16:25 06 Feb 25
Jeremy R. was so helpful and communicative the entire time! He even helped me troubleshoot an ongoing issue we’ve had for years that the builder and another company overlooked. He really took his time and was even training another employee while here. They were both so friendly and patient - highly recommend!! Thank you! ◡̈
Angela DeBlasio
21:59 05 Feb 25
2:5/2025- I continue to be impressed by the level of excellence this company provides in customer service and quality work. My husband and I just spent$$$ dollars $$$$ with ductwork and replacing our old HVAC. The owner met all of our needs as did its employees! Kudos to Brendan G Who went above and beyond on the last day of work when an issue developed. Very inspiring! Prompt, thorough and resolved issues quickly and effectively- continue to be loyal to this level of professionalism. Thank you all!2/5/2025 Update; OK, so I just inadvertently overrode a review I did four years ago or so. Luckily, the review stays the same five out of five. I just wanted to give A shout out to the owner and its staff for the excellent service we experienced on our most recent encounter. And I added updated photos
Andrew Howell
20:42 05 Feb 25
Quality work and a fast response is what i was looking for and what i received, The technician was knowledgeable and performed the repair and got our unit back up and running and inspected and cleaned our system, I’ve been using Atlas for many years and have always been satisfied with the work performed.
Evonne Bailey
18:35 05 Feb 25
Jeremy was professional and is great at what he does
Lauren Petro
15:47 05 Feb 25
The servicemen have been nice and professional and knowledgeable
mangajam29
13:33 04 Feb 25
Great job great attention to detail and warranty package
Terrence Alexander
21:41 03 Feb 25
Ola is one of the best technicians that I have been blessed to have when it comes to service and customer care. The company is top notched! I been with them for over 4 plus years, and I will attest to the fact that in the Augusta area the entire team exceeds expectations. I recommend them for jobs both big and small.
Chris Carter
16:37 31 Jan 25
The technician Jeremy was outstanding. He called before arrival allowing me to put my pups away and showed when he said he would. Used his foot covers which I appreciate. Completed the service and explained everything accomplished. Did the necessary upselling required by the company and was very respectful when I accepted some and declined others. Excellent experience all around. Would happily recommend!!!
Misty Gibson
13:36 31 Jan 25
The techs that visited were polite, efficient, and professional.
Cheryl Ramsey
19:26 30 Jan 25
Jessica Kirby
19:00 29 Jan 25
We have been using Atlas Heating and Air for many years now and at multiple different houses. Atlas always sends professional and respectful technicians to work on our HVAC. Prices are more than fair and reasonable. 10/10 recommend Atlas for any of your HVAC needs!
Alex Henderson
15:53 29 Jan 25
Corey, Austin and team were absolutely wonderful. Corey and Austin had such great personalities and were very considerate of my 8 month old while working. Paul is a great asset to the team as well. Thanks again Atlas for always providing great customer service.
DOROTHY AGGREY
09:02 29 Jan 25
Had a twice a year total comfort for my AC/ heater.They have been so wonderful and caring when my heater spoiled on the wake of the snow storm on Jan 21st 2025 . They up to the task and change the whole unit for me without paying nothing upfront.I am grateful for timely intervention.I highly recommend them for your needs .
Amanda Hellyer
19:49 28 Jan 25
We are so pleased to have found Atlas! They came highly recommended in our neighborhood and have lived up to their reputation. We have struggled for years with our old company and it is so nice to finally have some solutions and transparency to what is going on. Atlas has been very diligent in typing every detail of the services and also the recommendations out on the invoices that they email to us. Alex has been great each time he has come out and we look forward to many more years of doing business with them! Thank you, Atlas for going above and beyond!
Kevin Edison
23:29 24 Jan 25
Bobby Pierre
21:38 24 Jan 25
I can’t say enough great things about Atlas. Their technicians are exceptional—professional, knowledgeable, and efficient. They provided a clear and straightforward assessment and quote for a 4-ton system and managed to schedule the installation for the next day. The lead tech, Nicholas, along with his team (Shane, Josh, and Billy), arrived on time, laid out their plan for the installation, and finished the job seamlessly. Additionally theyadded an additional return to improve the system’s efficiency. By the time they finished, everything was running perfectly. They removed the old system, cleaned up thoroughly, and left the space looking as if they’d never been there. Atlas exemplifies outstanding service, and I truly appreciate their professionalism and how they conduct their business. Highly recommend!
Robert Hewitt
19:59 24 Jan 25
Honest assessment of the problem, fair price for the service call!
Dean Beasley
21:01 23 Jan 25
We’ve used Atlas for many years…from servicing our original system to installing totally new ones. They’re always friendly, punctual and don’t leave until the job is done!
Steve Williams
14:53 22 Jan 25
Very happy with timeliness of visit, technician very knowledgeable and friendly and he took care of my issue😀
Evelyn Cameron
14:21 22 Jan 25
Galpin Travels
14:11 22 Jan 25
Atlas Heating and Air team did a great job cleaning and servicing my HVAC unit. They were fast and efficient and did not leave a mess. I highly recommend this company to anyone!
Tina Fleming
18:24 21 Jan 25
Cody and Cristian came into our home today to do an annual service and duct cleaning. Both Gentlemen are VERY PROFESSONAL and very courteous and making sure that all of my concerns, and or other were completely satisfied with with. I TRUST Atlas only, been scammed by other so called HVAC folks, and seeing Cody again assured me that I was in good hands. As I did before when I had my totally new system installed, it was a great pleasure of mine to put some burgers on the grill and fix them up with mac & cheese and sum hardy baked beans. When I see someone taking great interest in me and our home, I believe that all good work should be rewarded and these two gentlemen surpassed that. Thank you Atlas, Cody and Cristian. Kelly L, Stitzel (SFC RET US ARMY)
Kevin Majeska
22:56 16 Jan 25
We had a new HVAC unit installed this week. As pictured the old unit was ready to be replaced. We put in our order in with a sales team member this past November to be ready for the new year. Ricky, Billy, Shane & Chris were a great team. Just disappointed part of Our quote (Solaris) was not ordered the 2months in advance of install as it was on the invoice. That’s still pending. Also Waiting on the Quality Control check by a Manager so as to make sure all was done well. But I do appreciate this company and the team they sent in lieu of a “call out”. Hoping the next estimate goes well for new ductwork! Stay tuned!! Alex is professional and gives solid advice.
Patricia Ruedas
00:56 16 Jan 25
We were so impressed with the professionalism of Atlas. They arrived on time and were able to help us to understand what we need in order to keep our HVAC running smoothly and efficiently. We will definitely recommend them to friends and family as well as use them in the future.
Renee
17:09 14 Jan 25
Alex figured out the problem and had my system working again in no time!
MARK HESSENTHALER
15:08 14 Jan 25
I greatly appreciate Paul from Atlas, for coming over after hours to address our problem with the heating system. He showed me before and after pictures of the issue, and got the system up and running. I also appreciate how Atlas sends prompt details regarding name and ETA of the technician coming over. I would not hesitate to use Atlas for all my future HVAC needs.
gary connie
16:29 13 Jan 25
Everything was great
Cashton Rae
19:31 11 Jan 25
Great service and fair pricing! Timely and great follow up. Highly recommend.
Paul Li
20:09 10 Jan 25
I've had great experience with Atlas. Top notch customer service and professionalism. Altas installed a new ac unit and furnace when we first purchased the house and provided awesome recommendations, service and repairs over the years.
Bjorg Remmers-Seymour
14:38 10 Jan 25
Cody was awesome today! He took the time to thoroughly investigate our issue and changed what he was planning to do as a result. He could have easily just come and performed the service we thought we needed and instead he completed a different job that will actually address our issue. Thank you so much!!
Erica Lynn
06:19 10 Jan 25
It was an exciting adventure as we moved into our big, new beautiful house over a year ago! We’d had all the proper inspections and were looking forward to this brand new chapter in life. But alas - the day after moving in, a strange smell began wafting up to our nostrils. After much searching (and considerable angst) we discovered a major mold issue and had to remediate immediately; part of the garage, bonus room and ceiling had to go. It was gut wrenching. A few weeks into the job and having now incurred mold remediation debt, the mold was gone and hope began to return to us.Unfortunately, the strange smell persisted, this time, around the kitchen. We had a variety of companies and “experts” come but no one could find the problem. I was told it was all in my head and it was likely nothing. Finally, we decided to have the vents cleaned in case for some reason the smell was in there.Enter: ATLAS! Cody arrived and began to check things out, I told him the sob story and my continued fears of more possible issues. As he inspected before beginning the vent cleaning, he discovered we had some little friends living in the kitchen with us. My heart sank to my feet as he respectfully said, “Ma’am, you have vermin…”. Awesome. Moldy house with mice and more. He then gave some ideas on what to do next, and to call them once we were ready to continue the vent cleaning. (Thank God for Cody!)Fast forward an excavation, cutting a hole under the stairs to get to their lovely nesting place, and thousands of dollars later we discovered yet ANOTHER mold problem, a leaky pipe under the stairs. (Hence the same funky kitchen smell that half of Augusta had gaslighted me about.) The mice and mold 2.0 had found its way through the kitchen and into the crawlspace, all around the HVAC system as well. Half of our beautiful new kitchen was torn out and more work began, lasting about 8 months as we cooked out in the living room. During all of this nightmare, Atlas and their team was amazing. They worked with us to get everything cleaned, repairing HVAC system as well, showing compassion and professionalism along the way. Cody, Cory, Ashley and probably half the company ended up on the phone with me or at our house at one point or another. They started to feel like family. And even my emotional breakdowns didn’t stop them! I am so thankful they helped us through such a trying time.We had other work done as well, dealing with a mysteriously broken and leaky PVC pipe, crawlspace ductwork, and multiple heating and air repairs. (We really bought a winner, ha!) Eventually, all of the issues were fixed and my sanity has almost returned, thanks to this awesome company. So, hire Atlas, if you want the best of the best!
Barret Dalber
17:49 09 Jan 25
Cristian, was an incredible help to me and my fiancée. Showed up right on time and fixed the issue in a matter of minutes and was very kind his entire time at our home. Now I can walk around my house comfortably. Thank you Cristian and atlas!
Bill Fox
22:22 08 Jan 25
Friendly,professional manner from office staff.Technician was very thorough, professional and friendly. Answered all questions.High recommend Atlas!
Matt B
21:23 08 Jan 25
Kathy Morris
19:22 08 Jan 25
Jemery did an awesome job, was very friendly and knowledgeable. Would recommend him to anyone.
Brady Hudkins
14:37 08 Jan 25
Tech was beyond helpful, friendly and quick. Showed up on time, prepared and with a smile. Additional services that fit our family needs were suggested and not pushed.
Bebe Kent
18:37 07 Jan 25
Gretchen Dowdy
20:04 02 Jan 25
Professional friendly and had parts he needed to fix my heater!
Dave Bellmer
16:38 24 Dec 24
My initial appointment time was moved up to an earlier date, which really helped with my work schedule.The technician arrived within the established appointment window and was very efficient and professional.
Paulette Whitman
17:48 23 Dec 24
I was very pleased with the service. Tiffany was very professional and knowledgeable. This was an emergency call and they handled it well. Called first thing in the morning and they had my heat back on early afternoon.
Walter Linney
16:06 22 Dec 24
Atlas Heating and A/C Inc. serviced our HVAC system today. The serviceman was very efficient, completed his work, and informed us about the status of our system. I would highly recommend Atlas Heating and Air Conditioning Inc. for your HVAC needs.
Woggy Buster
17:06 20 Dec 24
We had a mini split stop heating and had atlas come and check it. Therm sensors went bad in a 1 yr old unit but they did a great job finding that out and replaced the sensors with it being a warranty job at no cost for us. Would recommend. Thanks.
James Blocker
20:45 19 Dec 24
The technician arrived on time did the completed work and all was well with the visit great job Mr blocker rental
Cathy K
19:40 19 Dec 24
We have had a total comfort agreement with them for the last 6 years. They schedule appointments at your convenience, technicians are courteous and punctual. The company provides very good service at a reasonable price. Any repairs are explained completely beforehand and are done at our discretion. Peace of mind is worth a lot.
Ashleigh Trahan
15:56 19 Dec 24
Always on time, very courteous and very informative
Lorena W
21:44 18 Dec 24
Professional and experts in their field. Thank you for your service.
Kurt mobley
19:53 18 Dec 24
Jeremy came to clean our long dryer duct. He was very polite and did a very good job. He explained to me how he was going to clean. Call Atlas Heating and Air for your needs.
Aileen Andales
18:04 18 Dec 24
Nathaniel Tucker is an expert. He gave his best in doing his work.
Carrie Garlick
15:20 18 Dec 24
Very professional service!
Pamela Stanley
21:40 16 Dec 24
Atlas is very efficient & timely in their services. Alex, our technician, is thorough, knowledgable, and kind. They don't try to sell unnecessary items and always provide documentation/pictures of items needing repair.
John Mccarthy
22:37 13 Dec 24
Always a pleasure doing business with Atlas H&A. Codie G. Did a great job today. Cleaning vents, etc. very professional and a real concern for our system to produce quality air.
Christopher Bill
18:26 13 Dec 24
We had an outstanding experience with Atlas Heating and Air Conditioning, and we can't recommend them enough! Cody was our servicing representative, and he went above and beyond to ensure our satisfaction. He performed a thorough duct inspection and cleaning in preparation for our new HVAC system installation. To our surprise, he also comped us a dryer vent cleaning and worked hard to get us a discount on the equipment we needed. His attention to detail and commitment to treating us like family made all the difference. Cody was extremely professional, caring, and genuinely invested in providing the best possible service. In a world where good customer service can feel like a dying art, Cody and the entire team at Atlas Heating are a refreshing exception. Our experience has been nothing short of exceptional, and we will definitely be recommending their services to everyone we know! Thank you, Cody and the entire team at Atlas Heating
Amy Alexander
21:09 12 Dec 24
Jermey was top tier. He arrived on time and completed services in a timely manner. He went over promotions that you currently offer and was very friendly and personable!
Montana Mccullers
20:56 12 Dec 24
Cristian did such a GREAT job! Very polite and professional!! We had a wonderful experience!! Thank you!
Cristy Smith
19:17 12 Dec 24
Tiffany was wonderful and knowledgeable! Truly an asset to your company!
Bob Barnett
13:42 12 Dec 24
On time. Serviceman was very professionak and courteous. Will use them again.
Helen Spagnola
17:28 06 Dec 24
Alex, The technician was very professional, and cleared to give the descriptions of the Repair needed. The work was done in a timely manner. I’m highly impressed with the service!Thank you for your service
Alisa Day
16:38 06 Dec 24
I called first thing in the morning because our heat went our in the middle of the night. It was 60 degrees and we were freezing. They came out at 9:30 and got straight to work. For some reason our switch flipped so it was an easy fix but just to make sure our friendly HVAC guy fully serviced it. Then he let it run for 15 minutes to make sure it stayed on and while it was running he changed our filters. Amazing customer service and we really appreciated the speedy response!! We slept much better that night 😁
Everette Smith II
09:19 05 Dec 24
Outstanding service provided by Atlas Heating and Air. Staff and technician were very friendly. Alex thoroughly explained my issue with my furnace and was able to fix it on the same service call. The cost of the repair was very reasonable. Give Atlas a call, you will not be disappointed.
Keith Henderson
02:33 05 Dec 24
Yvonne Li
23:50 04 Dec 24
Nancy Halverson
22:48 04 Dec 24
Cody was wonderful! He was so careful with making sure our pets stayed safe. He did a thorough job investigating our ductwork and the mysterious smell we had noticed. He did a great job of explaining everything and making recommendations. We are very pleased with the work he did cleaning our ductwork.
Doris Bush
20:24 04 Dec 24
I think they did an awesome job and are very aware of the situation. Thank you!
McKennon Kohan
19:46 04 Dec 24
Dr. H. J. Chiero
12:09 03 Dec 24
Professional, fast, and friendly service
Eric Eldridge
10:53 03 Dec 24
The technician Christian was very professional, knowledgeable, and friendly. Outstanding customer service! I highly recommend this company. Thanks Atlas!!!
B Hill
22:57 02 Dec 24
Cory was awesome. He arrived on time, was very courteous, professional and friendly. I highly recommend Atlas Heating and Air.
Odalis Deavila
22:52 02 Dec 24
Always so kind, they have such a friendly staff ready to help. Will always recommend them!
Christine Grove
20:06 02 Dec 24
Alex was professional, friendly, and knowledgeable. He took the time to make sure I understood what he was doing and why it was important. Alex was wonderful!
John Spencer
19:10 01 Dec 24
I have had Atlas do our air/ heating over 10 years. They do a great job!
Gloria Ellis
18:53 01 Dec 24
Atlas offered me a good deal on replacing my ten year old unit. Cory came to my house and carefully explained my options. Having it done now i should be able to get $2000 tax credit. Also their financing offer was very appealing. I feel good about this transaction.Christian came today to do my 6 month. He found some slight problems, which will be taken care of soon. He explained all my options well and is getting a quote, with my discount! Thanks!John came to do my maintenance. He was very efficient and professional and explained what he was doing every step of the way. Atlas always sends me good people.Today, Alex came to do my fall maintenance. He ia very cheerful and works hard. I accidentally turned the heat down and caused his process to delay, but he was very understanding. Having professional people like him,who explain what they do and why in a noncondescending manner to old people like me, Is suvh an asset to a company. Thank you.Danielle came to do my twice a year service. She was very thorough about explaining to me what is happening with my unit. I appreciate your work.________________________________________________________________________Ola came to do my service and discovered a potential leak. He did what was needed to see if the leak was there and came back eight weeks later to confirm. He was efficient and professional throughout this process. He supplied me with a reasonable quote and I will have him fix it soon.______________________________________________________________________Tyler and Jamie came to replace the coil in my system and to do my 6 month maintenance or winter tune-up. They were very efficient, courteous and professional. Everything seems to be working well and I am feeling comfortable knowing this all has been professionally taken care. Thanks.
Fred Monty
21:04 29 Nov 24
Technician was on time. Cleaned the dryer vents and the mess made durin the process.Great customer service!
Diana Boudreau
18:42 29 Nov 24
This is the only company I call when having HVAC issues. Scheduling service is easy and appointments are either same or next day when problems arise. Atlas employees are true professionals. Jeremy did a thorough job of explaining the HVAC units health.
John Crawford
14:00 27 Nov 24
Very thorough, have done business with them for years
Mary Maldonado
21:23 26 Nov 24
I’m very pleased with the service performed by Cristian Marin. He was extremely professional, punctual, and knowledgeable. He took the time to answer my questions and offered clear solutions. I highly recommend Cristian and Atlas Air Condition for anyone in need of reliable and professional AC services.
Larry Simmons
19:33 26 Nov 24
The technician was very knowledgeable and professional. We are very happy with the service and he was very thorough. He covered parts of the system we hadn't thought about and was happy to explain the our questions. Overall excellent service.
Wayne Rutherford
15:19 26 Nov 24
Scottie did a great job. Great service.
Jamee Williams
19:51 25 Nov 24
Paul was exceptionally courteous- called before arrival which let me put my dogs up before arrival. He was very considerate, used shoe protectors, did the work quickly, explained the services that he performed and the condition of my heating system, and asked if there was anything else that he could do or if I had concerns. Very professional! He also went above and beyond to dust clean my filter covers.I appreciated the service and will definitely recommend Atlas Heating and Air.
justin
19:19 25 Nov 24
Always the epitome of professionalism! Their technicians are the best! I have used them for years.
Bri H
16:16 25 Nov 24
Gayle Rettberg
15:34 25 Nov 24
Cristian was prompt and professional He answered questions and was friendly. We highly recommend Atlas Heating and Air
Mike Loik
13:45 24 Nov 24
Great service! Arrived as schedule. Highly recommend.
S Moseley
11:00 22 Nov 24
Jeremy arrived as scheduled. Explained the problem with the heating and the costs of repair. Very satisfied with the quick response and service received.
April Story
23:15 21 Nov 24
They were very helpful, polite and easy to work with.
Kathleen Maddocks
21:56 21 Nov 24
Jeremy was punctual, polite and explained in detail the service that was provided.
John Guerrieri
21:06 21 Nov 24
Very professional company. Called to confirm appointment and arrived on time. Explained about what was observed in each area. Would highly recommend them.Just had the 2nd part of my contract fulfilled. The technician was very thorough and gave me an update after each item. Very knowledgeable and polite.2024. Another fantastic job by this company. The 2 technicians were very professional, courteous, and thorough all.
Eric M
14:45 21 Nov 24
Cory was our sales person. He came out and assessed our old unit and was able to give us a good price on a new unit. He was very helpful and professional and did a great job!
P Lee
13:53 21 Nov 24
Great customer service. Technician was courteous, on time and very thorough during the service call. Highly recommend.
Happy Songs
17:23 20 Nov 24
First time using this company to clean my dryer vent. Technician was on time and explained to me the procedure. Very professional and courteous. Their price is much cheaper than a previous company that did my vent a couple years ago.
Steve Price
16:51 20 Nov 24
Cory from Atlas was very knowledgeable and answered all questions asked to ensure I understood. From experience, Atlas is the most customer oriented, reliable, trustworthy and dependable HVAC company in the Greater Augusta area. I recommend them to all persons.
Daniel Burke
16:31 18 Nov 24
Cristian was great, definitely an asset to the company. He took care of my mother’s AC issue with ease! Definitely recommend
Eddie C.
15:48 18 Nov 24
Me and my wife were having issues with our AC drain pan and really didn’t know who to call, we were recommended Atlas by a friend. Cristian (our technician) found the problem within literally two minutes, cleared out the line that ran to the drain pan, and charged us almost nothing. He was kind and professional.They could have really taken advantage of the situation given that we didn’t know how serious/not serious the leak was, they were honest and the customer service was on point. 10/10 recommend.
l haye
11:37 16 Nov 24
I always use Atlas Heating and Air Conditioning... The General Manager always wants things done right the first time. He has very high standards, he is a retired Marine. They arrive on time and work efficiently.
Linda R
20:45 15 Nov 24
Awesome service, professional respectful technician, highly recommend!
Sophia J
22:02 14 Nov 24
Justín Haith
19:45 14 Nov 24
Alex was great! Thank you
Mary Grant
19:25 14 Nov 24
I called yesterday morning and arranged a late afternoon appointment the same day. The technician (Jeremy) called ahead of time to confirm appointment. Jeremy arrived on time and quickly diagnose the issue. He provided insightful education on my HVAC unit. I highly recommend Jeremy and the Atlas Heating and Air Conditioning Inc.
Jennifer Cliett
23:26 13 Nov 24
I gave Atlas a call for my Mom. We discovered an issue with her heat after the temps dropped at night. The heat wouldn't come on. So on with the warmer days and using A/C, didn't need the heat right now anyway. Until ...... the A/C stopped working too. Oh GEEZE ! Both out within a months time.Called Atlas. Danielle (technician) came out to assess the issues with the units. We discussed our options and agreed both (split system) needed to be replaced. The following day Brandon came out to give a final assessment and actual cost quote.They were booked up and it took another week before they could get started. That should tell you something about this company. But let me tell you, EVERYONE from Atlas I had any contact with were very polite, friendly, patient and not pushy. They answered all my questions and explained why changes were being made from the old setup. My installers were Brandon & (?) Robert. They worked their tails off for hrs. to get the job done and did a FANTASTIC JOB. Removed old units / parts, cleaned up after themselves.I would recommend ATLAS to anyone that needs HAVC SERVICES. They really have their stuff together and seem to use their time efficiently. (BTW there were two different Brandons.)UPDATE : 2/15/2023Scheduled MaintenanceRyan texted and called ahead to let me know he was OTW. I love that they do that.Upon arrival there was another guy with him (Christian). They both went right to work cleaning the air unit. Checking the heat unit while the A/C unit dried. Went back to check cooling efficiency of A/C unit and closed it all back up again. I am very pleased with their work. They were polite, cutious and wore shoe covers while inside the home. Did I mention Ryan was teaching Christian the tools of the trade ? They both did very well. And the Maintenance Plan is a very good deal. $170 TOTAL for Spring and Fall visits.Update: Nov. 13, 2024Jeremy R. came by to do the fall maintenance that comes with our Total Comfort maintenance program from Atlas for the HVAC unit. He was very polite, curious and informative. I really like this company and their employees. I have been doing business with them for a few year now.It's still $170 for 2 visits per year. Spring/Fall. You pay $170 upon their first visit and the next one is included. Also you are never pressured into anything. They explain your options and answer all questions. Very good people to do business with. Thank you again Jeremy R. it was a pleasure meeting you today.
vchristy
20:46 13 Nov 24
Alex did a great job with my routine maintenance on my HVAC system dispute the fact my dogs were obnoxious. He was quick and really polite. Atlas is the one company I trust to deal with my system.
James Amoroso
20:09 13 Nov 24
Absolutely awesome experience! He knew what he was doing down to the nuts and bolds. A pleasurable experience through and through. Thank you!
Heike Smith
19:21 13 Nov 24
He came (sorry I don’t know his name)promptly,found the problem and we got an estimate within one hour.Price seems fair and on the repair will be done on the 19th
Phyllis Weinstein
20:02 12 Nov 24
Excellent service
Gina Annis
14:40 12 Nov 24
We were very pleased with our technician. He explained what needed to be done and helped us understand what he was fixing. Fast and professional!
D'vante Lee
22:03 11 Nov 24
Jason Jones
19:53 08 Nov 24
Technician was very knowledgeable and willing to walk me through everything he was doing. Called before arriving to give me an ETA. Office staff was very kind and easy to work with as well.
Mary Seither
13:58 08 Nov 24
Jeremy Roman was the technician who came to our house. He did an excellent job on our fall maintenance. Hope to see Jeremy again in the Spring.
Jeannine Roberge
22:20 07 Nov 24
John A. Adams, Jr.
21:54 07 Nov 24
Very professional. Came promptly and ordered parts quickly. Technician was very friendly and answered all of our questions.
Kaila Hymes
20:29 07 Nov 24
We’ve used atlas heating & air for a couple years now and every time they come out it’s a great experience. Today, Jeremy did an efficient job ensuring our unit was ready for winter. I had a few unrelated questions about other home features and he took the extra time to answer my questions with those. Thank you again. I appreciate you all.
Patricia Ellington
18:56 06 Nov 24
Jeremy was on time and very professional and personable. He explained what he was going to do and went through all the results.
Jon Lundeen
18:56 03 Nov 24
Danielle,Did an outstanding job today performing my annual preventive maintenance on both my HVAC systems. Here work manner is very professional and courteous . She is also very knowledgeable about HVAC systems. Would recommend her to do your HVAC maintenance.
David Harold
20:33 01 Nov 24
11-01-2024 another excellent semiannual maintenance check. Great technicians and serviceVery quick response time to troubleshoot and repair my air conditioning during a miserable high 90 degree heat wave. Their technicians are Always professional and provide prompt service. Brian was a pleasure to work with and quickly resolved my AC problem and made a necessary repair in less than 30 minutes for a very reasonable cost. Highly recommend Atlas for any routine maintenance or emergency repairs.Thanks, David H.
Steve Williams
16:16 31 Oct 24
Carla Harrison
12:33 30 Oct 24
Sunday evening, in the midst of this unbearable heat wave, our AC decided to quit working. Thank goodness it was 10pm so it wasn’t as bad as it would have been at 10am! I called Atlas at 8am the following morning and was assured that our regular tech, Danielle, would be here between 11am & 1pm. How amazing is that!?! Not only did they send Danielle, I found out later that they pulled her from the jobs she was assigned and had another tech take her scheduled appointments on the other side of town so she could come here! Wow!! That’s some pretty amazing customer service!! Although we always ask for Danielle when we are scheduling routine appointments, we would have been grateful for anyone they could send on our short notice issue. I don’t think we have ever had a business go out of their way like this to ensure we had a tech that we know and trust! Wow is the only thing I can say about that!! We were so thankful to have the quick response and AMAZING customer service that the Atlas staff provided. We definitely will not hesitate to continue using them in the future…..not only for our home but our rental properties as well! If you want to be more than just another customer, you should definitely call Atlas!
Cody
01:00 29 Oct 24
I called on a Sunday, and Jeremey arrived a few hours later. He was quick to diagnose the issue and took time to explain it to me and give me options. He fixed it soon after. I highly recommend Jeremey and Atlas Heating and Air Conditioning Inc.
Marie Andrews
20:04 28 Oct 24
I had three technicians visit me today to install a new HVAC unit. The techs were Jamie, John, and Jamal. They were so polite and so professional and a true credit to their company. They took excellent care of my home and cleaned up after themselves so my home looked like it did when they arrived. Thank you Atlas for great service and please give my thanks to these three techs.I had Jeremy here today for my fall service and he did an excellent job. He was such a nice guy and was prompt with arrival and gave excellent service. Thank you!!
Wade Maddocks
19:48 28 Oct 24
Stevin Dubin
13:06 25 Oct 24
Chris Slater
12:47 25 Oct 24
Michael Donato
20:08 24 Oct 24
Keith Hout
17:55 24 Oct 24
Jeremy R. Did a great job installing a condensate pump on our HVAC drain line. Very courteous and professional and an overall excellent experience. Thanks!
Destini W
18:27 23 Oct 24
Jeremy was super personable and did a great job explaining the process in a way I could understand. He was thorough and patient in answering my questions. He even swept up after himself before he left and made the place look better than when he came. I look forward to our spring service.
Bryant “oocaleb101oo”
16:36 23 Oct 24
Never have had a bad experience with them. Their team has always been on time and professional. Recommend 100%
Angela Morris
14:39 23 Oct 24
Atlas heating and Air is A + service awesome staff I have recommended them to several employees and family members.
Robert Hughes
21:32 21 Oct 24
The response time, prompt service, and professionalism was excellent. The service technician called to verify the appointment, arrived on-time, and quickly assessed the problem. Recommendations and options were discussed before any service was conducted. Overall, Atlas hit the mark from start to finish with profesional field service!
Jason Waters
17:32 21 Oct 24
Shawn Springs
21:35 18 Oct 24
Janice Burch
19:47 17 Oct 24
The technician was a very polite young man who explained what he was doing as he did it. He explained the results of his evaluation.
ts polaris
18:17 17 Oct 24
We've been with Atlas for many years now and their service and technicians are consistently top notch. Today's service by Christian M. was yet another example of the company's professionalism, courtesy and high standards.
Charles Williamson
14:44 17 Oct 24
Slight problem after maintenance visit, quickly resolved to my satisfaction Professional and thorough
Ashwin Kumar
18:43 16 Oct 24
Michelle Britt
17:05 16 Oct 24
Jeremy did a great job! He was very thorough and explained everything.
PATRICIA KNEPPER
17:47 14 Oct 24
Glenn Dodd
21:40 13 Oct 24
Alex was the best! Professional, polite and very knowledgeable. This is my second time using Atlas and from the start to fix is nothing but excellent!
Clay Stallworth
20:29 11 Oct 24
Extremely quick response to AC issue, very thorough and knowledgeable, did not try to sell something we didn’t need, and alerted us to a separate issue with our house. Supremely helpful.
Lisa
18:00 11 Oct 24
I had air duct cleaning done today. Unfortunately I couldn’t be there, but my husband was. Now he’s your typical male. Thought it was pointless, don’t need it etc. Let me tell you, he was very impressed with Cody, the job he did and must have sent me 10 texts saying this is what the found, they recommended this, house smells amazing. So yeah, he’s impressed and I’m just super excited to get home!!! Thank you Cody and Atlas. So glad I called.
Vivian Albert
09:27 11 Oct 24
Christian was absolutely amazing, he was here at the end of the day checking our thermostat as well as the unit outside and went upstairs too check the air handler. Also spent time checking the AC as well as the heat. We highly recommend this company Alas and Christian. Thank you for your professional work! Louis and Vivian Albert
Judith Jones
14:58 10 Oct 24
Paul is a very pleasant young man, friendly, professional and knowledgeable about his work.He did a routine check of the furnace and explained everything he did in terms that I could understand. I definitely recommend Paul and hope to see him in Spring.
Berman Kent
18:10 07 Oct 24
Courteous, knowledgeable and friendly. Cody explained what they were doing each step of the way.
Reinhard Speckhardt
17:04 25 Sep 24
Everyone at Atlas Heating and air is the best there is in customer service, work knowledge and professionalism. I've had them out to my home numerous times, and they always went above and beyond. They have my highest recommendation!
Paxton Thompson
17:38 24 Sep 24
Scotty did a great job and was very professional.
Justin Otto
12:04 24 Sep 24
I don't have a bad thing to say about my experience with Atlas. They installed a new HVAC system after an initial evaluation and cleaning of my old system. They were very informative and receptive to questions during the first appointment.When I inquired about a new system, Cory was great in presenting their options and recommendation for my home. I let him know I would think about it and do my research. Although I waited a bit to commit, there was no pressure like you would expect from other companies, which was a pleasant surprise.During the installation, Cody and Billy were very nice and great about explaining things as they worked. Cody in particular was very personable, friendly, and quick to answer any questions. While they were installing the system, he actually called attention to the fact that my dryer vent seemed to be obstructed but said "no pressure" to having it serviced if I wanted. Ironically, I had just recently started getting warnings from my dryer about air flow, so I asked him to clean it out, a service I didn't even realize they provided. I'm certainly glad I did as I was surprised with the aftermath.After the HVAC system installation, they sent someone out approximately 10 days after to check the system and answer any questions. I've had the new system for almost a month now and things have been great. As I said, I have nothing to complain about as everyone I interacted with was fantastic. As a result, I plan on signing up for their annual HVAC system servicing program.
Spuds Nagel
21:46 23 Sep 24
JEREMY arrived within the promised time frame. He was friendly and informative, explaining clearly the work he had done. Atlas is a good company.
Morgan Muller
18:37 23 Sep 24
Alex was extremely polite and thorough! Highly recommend!
Ethan Walton
02:48 23 Sep 24
Atlas Heating and Air came to replace both my furnace and outside compressor unit. The technicians who came to my house were very , very presentable and knowledgable. The install, from what I would expect to take a full day, only took four hours. Everything worked as expected upon startup and no mess was left behind. These guys really work hard for their money! Absolutely no mistakes were made and not once were they distracted. All of them were very polite and strong-willed to finish their work on time. I would say this company goes above and beyond to satisfy their customers, and, I would recommend Atlas Heating and Air to anyone looking for air conditioning service or replacement! Thank you so much to the people who work here. You all do an immaculate job.
Tina Carroll
00:17 22 Sep 24
Christian did an amazing job! I Definitely recommend Atlas!
L E
02:16 21 Sep 24
Melanie Meeks
20:48 20 Sep 24
Atlas did a great job checking our units and making suggestions about how they can run more efficiently. We are so glad that we switched to Atlas!
Courtney Williams
19:51 20 Sep 24
Love Atlas HVAC. Worth every penny. They have always been professional and courteous, thorough and effective. They'll be my Go-to for as long as they stay this wonderful
Patricia Harris
23:56 19 Sep 24
My experience with Atlas is top rate.
David Chapman
23:01 19 Sep 24
Jack Carswell
22:51 19 Sep 24
Prompt, courteous and friendly service. No complaints whatsoever.
Peyton Gruber
20:15 19 Sep 24
Jeremy was great to work with! Fixed the HVAC and answered all of my questions! Will definitely continue using Atlas for future needs.
joanne robinson
21:32 18 Sep 24
Prompt and thorough service by Jeremy.
Lauren Stephens
19:02 18 Sep 24
We have been customers of Atlas Heating and Air for 4 years now and have not had a poor experience yet. Alex Cornette was our service professional today and he was excellent! Alex was friendly, knowledgeable, and professional the entire experience. It’s always nice when you’re paying for a service and the professional shows up promptly and takes their time to service the units and inform their customers of any problems/suggestions. I felt Alex was a great example of this expectation!Thank you, Alex for delivering exceptional service today, really setting the bar for how every service should look, and offering a solution to a minor issue that I am surprised had not been brought up before. I would not be mad at all if you were our service professional again and again.
Christopher Reed
18:07 18 Sep 24
L Calhoun
23:01 17 Sep 24
Punctual, courteous, professional and thorough services.
Ilka Allen
20:17 17 Sep 24
Very professional and courteous person! I am pleased with the service.
David Tanner
18:53 17 Sep 24
Worked quickly and efficiently to complete my annual service and update my system.
Noel Feeney
00:09 17 Sep 24
Excellent, reliable personnel and service!
Jose Velasquez
20:27 14 Sep 24
Chris Williams
20:57 13 Sep 24
Atlas did a great job from the initial call to the finished job. The woman who answered my call this morning was very nice. I couldn’t believe they could get someone to my house today. Paul, my technician, called to tell me he was 10-15 minutes away. He was very polite and represented Atlas very well. He was very proficient, detailed in his explanations, and gave me service options.Both of the people I dealt with at Atlas are assets to that team.Thank you Atlas. I will definitely be using and recommending your company going forward.
Ivy E. Allen
16:05 13 Sep 24
The best customer service hands down! They are super knowledgeable and very professional and friendly. Exceedingly thorough too. They get it done right and keep you informed.
Mike Berres
20:06 12 Sep 24
Mallory Stewart
20:11 11 Sep 24
Jeremy was professional and on time. Left the work areas clean and was considerate in providing several repair options.
Kris Waddell
16:14 11 Sep 24
Today my HVAC was serviced by Jeremy Roman from Atlas Air and what an awesome experience! This was far the best service I have had with heating and air, not only because the technician was on time, but he was so knowledgeable and very thorough. If you are looking for service look no further than Atlas! They have you covered!
Rashanna Phillips
13:37 11 Sep 24
Jeremy was excellent in servicing my units. He was flexible with my schedule and very thorough during the inspection.
Mr&Mrs Meek
19:18 10 Sep 24
Quick, efficient and professional repair on my home AC unit. Great job!
LynJondria Kitchen
20:39 09 Sep 24
Claire Bearb
19:02 06 Sep 24
From the initial call to my first home visit, everyone was friendly and professional. Danielle was outstanding. She explained how my A/C system worked in a succinct and understandable way. She walked me through what my unit will need in the near future and I signed up for the maintenance plan- $170 is very reasonable for two visits a year! Highly recommend!2024- An update: it has been two years since receiving biannual visits from atlas and they continue to surpass expectations. They are all so helpful to remind me of scheduling maintenance and all the repairs that have been suggested so far have been reasonably priced and needed. I have a ten year old AC unit and I truly believe the small investment each year should guarantee several more good working years. Jeremy came out this time and was very professional and efficient. Ashley helped with the scheduling via phone and email and even called a few days prior with a cancellation time slot to see if I was interested. 10/10 recommend
Jan Alexander
20:27 05 Sep 24
Alex was our Technician…He was prompt,professional,and very efficient! Alex also has a very sweet spirit! Thank you Alex!
Kaitlin Hampson
17:38 04 Sep 24
Kirstine Kelly
17:17 04 Sep 24
David Bermudez
17:15 04 Sep 24
Dylan Fink
07:12 04 Sep 24
Had Jeremy Roman do my servicing. Have had multiple hvac techs look at my system but none could explain what was wrong. Jeremy noticed a complicated issue and did a phenomenal job explaining it to me in simple terms. 10/10
Kenny Neal
18:06 03 Sep 24
They are always very friendly and go above and beyond to help with any issues.
Jennifer Powell
18:02 03 Sep 24
Atlas Heating & Air’s techs are always on time, knowledgeable, and prepared.
Lynnette Pfaff
19:05 02 Sep 24
All of the technicians we have interacted with have been professional, reliable and competent! In emergency situations, we were able to get service appointments quickly and got the problem resolved! Thank you for excellent service!
Dian Mead
18:19 31 Aug 24
We had the best experience with Atlas Heating and Air. The Service tech was very thorough and professional. He explained everything he was doing, educated us and took time to throughly review and summarize Everything- and no surprises - the bill was as expected!!! They also sent my pup a get well card♥️🐶
April Phillips
20:41 30 Aug 24
Paul came out today for maintenance and he was great my units needed servicing and he took the time to inspect and service them. I was very pleased with his work and knowledge. He is a great asset to your company- Thank you for sending him.
Mike Wlodyka
22:30 29 Aug 24
Atlas from start to finish was excellent!! They got to us first thing in the morning. Jeremy their tech was the definition of a professional!!!! He was extremely courteous and knowledgeable ! He explained our problem and had it handled and my A/C working again In no time. He took his time answering all my questions. I wish everyone in the service industry had his patience and proffessionalism! Thanks again Jeremy!!!!
Dave Libengood
20:56 29 Aug 24
My recently installed heat pump began to produce a slight odor. The system itself was fully functional and working as expected.When I contacted the Atlas team to request a technician check the system, they responded quickly, as if my system was not functioning at all.The responding technicians investigated our system and were able to promptly located and resolve the odor source.I couldn't ask for better customer service.
Chloe Edewor
14:22 29 Aug 24
Serviced my elderly Moms AC and the tech, Cristian was super patient and very kind. He did an amazing job!
Richard Cranford
17:25 28 Aug 24
Atlas was responsive, competitively priced, and their Comfort Specialist was friendly and informative.
Cory Shula
13:01 28 Aug 24
Cristian did great work. I'm getting my systems looked at prior to sale of home. He was efficient and thorough and has contributed to my already favorable opinion of Atlas from prior service calls. Thanks team!
William White
15:09 27 Aug 24
Jeremy at Atlas Heating and Air was professional, courteous, and educational. He went above and beyond crawling through our upstairs storage space to fix an issue that Advanced Heating and Air said would cost me roughly $2400. They diagnosed and fixed my issue for less than $300. Great guy, thank you Atlas Heating and Air!
Jackie Ivey
15:33 26 Aug 24
Experience was great the tech took his time until he found the issue then explained in details
Sunny Hudkins
12:05 24 Aug 24
They have been prompt, friendly, informative and offered the best price for our new system and service. Tiffany came out after hours and provided the best customer service I have experienced in YEARS.
Velma Smith
13:29 23 Aug 24
Cody is professional, very respectful and listen to customers concerns. Will use them/company anytime
Andrea Johnson
21:39 22 Aug 24
Cynt T
17:43 22 Aug 24
Great service as always. Always on time which is one of my pet peeve. The young man explained what he did and advised added service. I was greatly appreciated. I do recommend this company
Tony Abate
18:44 21 Aug 24
Pleased with experience. Received text messages about appointment, and phone call when technician was on the way. Tech was very neat and thorough, he took the time to explain what he had done and any other follow up work required.
Senquetta Dewberry
18:44 21 Aug 24
Very professional. Came before time. Explained everything efficiently. Would definitely recommend to anyone.
Kevin Jones
11:23 21 Aug 24
Atlas Heating and Air installed a Mitsubishi air unit at my house after my old wall A/C system died. Patrick was great at answering my questions for the quote, gave me better options and overall price than the other 3 companies that I got the quote for, and gave me an overall better warranty. His technicians installed the above ceiling A/C unit and it is 100% quieter than my old unit. The technicians that installed were early to complete the work, dressed professionally, and completed all work on time and above the standards I thought for the request. I would recommend Atlas to anyone that would like a good price, for a good unit, installed by quality technicians. Mr. Patrick Cutlip and his crew do a great job!!!8/19/2024 - Just had Atlas Heating and Air install the second unit after our 13 year old A/C system died. Great service from Cory Keitch as well as Nick (one of the system technicians) to help make the experience very easy to understand and I understood all the things that needed to be completed along the way! Thanks Nick and Cory for doing another great quality job where your crew was very professional, took the time to describe and help me choose the right options, kept me informed of progress throughout the installation, and made me feel like I got a lot of value out of the purchase. Thanks Atlas for doing a great job (again) and my A/C is working great!
Craig Sowinski
18:41 20 Aug 24
Ten “Tea Tea” Ash
16:30 20 Aug 24
Alex and Chris provided top notch customer service when servicing my HVAC system. They educated me on what parts are inoperable and how to repair it. While here they requested a quote for the parts and advised me of everything I needed to rectify the issue. Thank you both and Atlas for getting my house back cool!😎Top notch company!
daniel hughett
20:57 19 Aug 24
The lady that came and took care of my AC did a great job, was very professional and was sure to be mindful of her being on someone else property.Not only that, I am pretty sure my AC is working better now than what is was after the last guy came by, this is the first time I have come home and my thermostat actually showed that it was the right temperature in the house and not hotter.10/10
Ryan Roney
20:34 19 Aug 24
Ricky Chris and billy did an excellent job replacing our system. They were on time and courteous and took great care to cover our floor and belongings while bringing supplies in and out of our home. Would use again in the future.
Tyrell Williams
19:59 19 Aug 24
The system wasn't working properly in the 2 zone upstairs area. The staff (as usual) was prompt, polite, professional and knowledgeable. The technician was sent out the same day I called for service, arriving well within the time window agreed upon. In less than 30 minutes, the problem was diagnosed, fixed and everything working properly. The techs (men AND women) are absolutely the best I have encountered while living on both sides of the USA and I venture to say....the best in the nation. After using several companies in the CSRA, Atlas Heating and Air is the company I will forever choose to when I need installation, maintenance, or ANY kind of HVAC service that I will choose. They are simply the best.
Serenity Brame
14:08 19 Aug 24
The HVAC is leaking into my ceiling. On the first inspection, they said it was because of a clogged drain, caused by me not changing the filter enough. They cleared it, moved stuff around, and gave me a quote to replace my plenum. They said the plenum replacement would just be to improve airflow. My ceiling started leaking again. They gave me a quote to replace my main pan, which they said had a crack in it and was the source of the leak. They also quoted an emergency switch. The pan itself would’ve taken weeks to arrive, so I chose the more expensive, but quicker option of an evaporator coil and pan for about $1300. Then, a week later, my unit shut off because the emergency switch kicked on. This time the technician said the leak was because of the improperly installed units (installed by previous owners). He said that replacing the plenum would be my best option, but that he’s not sure if that would solve the leak. I’m giving one star because I spent $1400+ for a leak to be fixed, but they’re still not sure why it’s leaking.
Joe cianciolo
14:02 19 Aug 24
They do a great job servicing my HVAC system. Would recommend them to anyone.
Sam Hernandez
14:13 18 Aug 24
Nick and Bradley were wonderful! Very professional and informative. Stayed late to ensure the job was done correctly. Will be using them again for any future tasks
Akeem&Amanda Richmond
16:05 17 Aug 24
Absolutely outstanding service! Nick and the rest of the installation crew were very professional and took great care with my or installation. There was almost no signs left that they had been here working and finished the installation in a single day.
Katherine Price
17:00 16 Aug 24
Roger Birdsall
14:33 16 Aug 24
They went beyond work to install the new ac unit. Very friendly and helpful with any questions. The work they did phenomenal. Highly recommend this company.
Joseph Bober
23:09 15 Aug 24
Had an issue with my AC unit cycling on/off, also not blowing as cold as it should. Jeremy came to the rescue! He is very thorough, and eager to take the time and explain everything in a way that anyone could understand. He is a pleasure to do business with, and gives off the impression that he not only enjoys his job, but takes pride in his work, and is very knowledgable! Im looking forward to seeing him again when i need hvac help or repairs. If you call Atlas Heating and Air, definitely request Jeremy!!!
Sandra Salazar
16:22 15 Aug 24
Experience was excellent. Once we knew we wanted our air ducts cleaned it took less than 24 hours to be contacted and scheduled for service. They arrived promptly and explained every step. Asking more than once if I had questions. He made sure I knew what to expect once the process was complete and made sure I knew how to change my ac back to the proper setting after it had filtered the allotted time. I was very pleased with the total customer service experience from start to finish.
Mikey
14:16 15 Aug 24
Melanie Villemain
17:27 14 Aug 24
Heather Cash
17:33 13 Aug 24
I called and was able to get service within 2 hours of my call. All of sudden my new unit ( also purchased with atlas) started not cooling. Mr. Brian Fort was so polite checked everything and found my problem instantly just a lose wire nut! I could feel the cool air instantly after he tightened it. Fantastic job and excellent customer service. So glad I choose this company
John P
20:11 12 Aug 24
The whole process was flawless. From the time of the estimate, which was line-broken down, to the installation by Ricky and his associate, the work was done to our total satisfaction. Ricky answered all of our questions as they were installing, explained in detail how to operate the unit, and made sure it was working properly before leaving. They cleaned the area for us so no debris could be seen or found.
Travis “Trapman” Butler
14:04 12 Aug 24
Jeremy was great and very helpful. He didn't hesitate to answer any questions I had and didn't rush the work.
Serenity Brame
16:57 11 Aug 24
Falcon 559
16:34 11 Aug 24
Recently had an outage after hours and Jeremy Roman was prompt efficient and friendly!
robert smith
20:44 09 Aug 24
Jesse Burnett
14:14 09 Aug 24
Arrived right on time, very informative and walked me through the process. Fair pricing and will be using them again in the future!
Catherine Pearce
10:03 09 Aug 24
Mark Pearce
14:00 08 Aug 24
Always courteous and professional service.
Shelly Blaisdell
16:38 07 Aug 24
Jeremy the technician was courteous, kind and professional! Appreciate his clear explanation of the issues and his kindness toward our dog!!
Cristian Marin
13:19 07 Aug 24
Atlas Heating & Air provided excellent service from start to finish. My tech was professional, efficient, and ensured everything was explained clearly. Highly recommend!
Jen Hudson
13:24 06 Aug 24
Amazing service!! Jeremy was very thorough, friendly, and understanding. He was able to explain everything so that we understood. Amazing service!!!
Felix Chinea
23:59 05 Aug 24
Atlas Heating and Air has been my choice for HVAC repair and Install for many years. I have utilize their services for my home and rental business. The Team is always very professional and well knowledge. I have recommended this Company in the past and will continue to do so in the future. Geat Job!
Kathy KEIP
16:15 05 Aug 24
My air went out last week on a Friday and someone came and fixed it on Saturday morning. Great service and back up and running. It needed a new part and it was covered by warranty.
Bobby Boyd
14:56 05 Aug 24
Received great service from Atlas technician and support staff
Kimberly Grotz
14:16 05 Aug 24
Always great service and tips about keeping AC running smoothly. Professional and polite.
Nicolette
18:53 04 Aug 24
We had a leak in our ceiling because of the AC. They came out, after hours and fixed the problem. They were reasonably priced and IMO went above and beyond. Thank y'all!
Reid Meadows
21:23 01 Aug 24
Very dedicated to the job at hand. Polite and professional.
Andrew King
18:45 01 Aug 24
“As always, Atlas is prompt, knowledgeable and efficient in diagnosing and fixing HVAC problems. For me, Atlas heating and Air is the only company I trust, use or recommend. Roman my technician was great, after listening to my ac units symptoms, he accurately diagnosed the problem and quickly set to work. I can’t recommend Atlas strongly enough. If you choose another company for your heating & air problems, be prepared to kick yourself for not calling Atlas.
Nancy Duffy
18:08 01 Aug 24
Reginald Rivers
18:01 01 Aug 24
Great service on time and very professional.
Danny
13:58 01 Aug 24
Knowledgeable, professional, and friendly.
Elizabeth Schappell
01:17 01 Aug 24
I am thrilled with the service and the maintenance plans offered. Alex serviced and repaired my air conditioning unit today. He was professional and knowledgeable. I am hopeful with regular maintenance I will get more years of use before replacement. Thank you Atlas and Alex - I am confident my heating and air units are in competent hands. Elizabeth Schappell
Wethdiel Acevedo
17:40 31 Jul 24
Atlas is excellent, honest, and I recommended! As soon as I noticed issues with my AC they got me scheduled for that week, but later informed me of a cancellation and were there that same day. Jeremy Roman did an excellent job diagnosing and fixing the short cycling AC. He also checked other items that were going to cause problems in the later seasons, contacted the warranty company to verify if the parts were covered, and the company sent us a quote for the labor which was quickly serviced by Brian Fort. He did a quick but thorough job and ensured everything was working properly. Now my electricity bill is going down. 😁
Michele Valentin
20:58 30 Jul 24
Atlas really has a heart for helping its customers. I have been using them for years. Their maintenance program is top notch. I recommend them highly.Today, I received my first service of the year. She was efficient and left me with a unit that is working even better. Had to put the AC temp up because it was freezing. Job well done!!
BlckCloud73
19:47 30 Jul 24
Came to repair a new system they installed earlier this year. Arrived within two hours of our call. Quickly troubleshot the issue, repaired it, and cleaned the coils while he was at it. AC malfunctioned due to one contact screw being loose. Very happy with Atlas.
Billy Hughes
15:39 30 Jul 24
We had Atlas clean our HVAC ducts and they did a great job! Paul and Alex was very thorough and provided feedback on how things looked. I would highly recommend using Atlas for any HVAC needs you might have!
Cathy Keefe
16:44 29 Jul 24
Alex and his team did an excellent job replacing upstairs ducting. They were efficient, competent and extremely nice and polite. I could feel the difference in air flow before they were even done. Thank you so much!
Jason B
18:40 28 Jul 24
Always great service with Atlas! Thank you!
Gail Counts
14:06 28 Jul 24
Had an issue with one of my units, and Atlas had someone look at it within two days. Considering this is a very busy time of year for them, I was happy they were able to get out that quickly. The technician came, and, as always, was very polite and fully explained the issue with the unit. Fortunately he was able to repair the unit the same day. I am on service with Atlas and have never had a bad experience.
Richard Snyder
13:55 28 Jul 24
These guys are great at what they do!. My unit quit blowing cold air. They came out, checked everything top to bottom, repaired what was broke and got me up and running again. I especially like they record lots of videos to show you EXACTLY what is broken, damaged, not working correctly, etc. I have signed up for the twice a year maint plan and I feel confident they will do a good job of taking care of our AC and furnace
Sandra Negron
21:32 27 Jul 24
Atlas always stands by its product, the customer service is bar none. I highly recommend them to anyone and everyone I speak to regarding their product and customer service.
James Boyntom
16:47 26 Jul 24
Paul Sheffer
13:44 26 Jul 24
Karin Parham
00:54 24 Jul 24
Great friendly service!
Larry Zanders
18:39 23 Jul 24
Matthew Clark
22:29 22 Jul 24
Showed up early to the appointment, very communicative throughout the diagnostic and quick to get a fix in place. Will use again in the future
Aly Orzechowski
14:58 22 Jul 24
Professional, polite, and knowledgeable techs
Stefanie Davis
19:39 19 Jul 24
Nick and Bradley did a great job installing a completely new unit. We received fast and friendly service. Bradley and Nick cleaned everything up behind themselves that you wouldn't even know they were there and only left behind cool refreshing air.
Kathi Simonti
16:59 18 Jul 24
Alex showed up on time. Found the issue with the unit. Explained issue in detail. Very professional and polite.
Cyndi Harrell
16:03 18 Jul 24
Great tech! ( Tiffany). Very patient and explained things well!
Anthony
00:57 18 Jul 24
Alex was super helpful and great at explaining the details of my unit.Thanks!
Walter Quiller
22:03 17 Jul 24
The service person Jeremy was very professional and explained everything in full detail. Mr. Cutlip hires great staff that can handle tough situations and they display great customer service skills.
Elena Wiley
15:08 16 Jul 24
My unit was leaking water and not working properly. Atlas was able to send a technician out within the hour.The technician came out and not only took care of the problem, but gave me some very useful information. She was very professional and knowledgable. I would recommend this company for your HVAC repairs/needs.
Bobby Boyd
16:43 15 Jul 24
Criss Capps
21:43 13 Jul 24
Our HVAC suddenly developed a coolant leak in Mid July with, temperatures topping 100 F. We were not alone with HVAC problems and are grateful to Atlas for a professional and rapid repair. Thank you!
Miriam Elizabeth
16:03 13 Jul 24
Spanish classesVery professional teacher,Pleasant atmosphereI learn a lot daily! ❤️
Monty Allen
00:47 13 Jul 24
Fast response and did a great job on emergency repair.
Steve Mason
19:31 12 Jul 24
Cory was very professional and understood my needs and even made suggestions for how to better set where the mini-splits should be placed for best coverage.
Linda James
16:36 12 Jul 24
Visit today was for seasonal check for AC and heating system. Mr. Fabrice was friendly and polite. Inspection indicated no issues. Atlas is very easy to work with and has knowledgeable, friendly staff.
Don King
21:11 11 Jul 24
Richard McHenry
13:46 11 Jul 24
Ed Mielck
14:43 09 Jul 24
Becky Donner
14:39 09 Jul 24
We returned from vacation to find one of our AC systems was not working. Atlas came the day we called and the system was running within half an hour. Love atlas!
Weston Williamson
20:44 08 Jul 24
John Bacha
01:10 06 Jul 24
Ricky, Cody and Billy were great technicians who did a terrific job. They explained what they were going to do and did it in an efficient manner. They were able to quickly fix any drawbacks they ran into. The new air conditioner runs quietly and cools wonderfully. They were polite and informative. They cleaned up after themselves and left our home in great shape when they were done. I would definitely use use their services again.
Debra Spencer
23:55 05 Jul 24
Professional and timely service. Corey, the technician, evaluated the system, explained what he saw and what needed to be done.
John Gilliam
01:25 03 Jul 24
Very through inspection and cleaning.
wistful vista
18:43 02 Jul 24